Aimy Ngo

Aimy has overseen Paradigm’s growth from its earliest stages to today. As Chief Operations Officer, she leads the company’s Customer Success, Operations, People, Finance, and Legal teams. In this role, Aimy has helped scale Paradigm’s services business and launch and grow its product offerings. She ensures company-wide alignment to strategic goals, drives operational excellence and manages key investment decisions to support sustainable growth.

Prior to joining Paradigm, Aimy specialized in growth and business development at startups ranging from early-stage education ventures to high-growth tech companies. She built her operational expertise as a strategy consultant at Accenture, working with Global 500 and FTSE 100 companies in the UK and delivering C-suite workshops as part of the Accenture London Innovation Centre’s founding team. Aimy holds a master’s degree in Philosophy from King’s College London.