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Strategic advising & coaching

A thought partner for your toughest people decisions

Get ongoing strategic advising and coaching from an expert who works as part of your team. Together, we set priorities, work through decisions, and turn plans into practices your organization can use. As your needs change, our work changes with them.

Paradigm strategy consultants working with a client team

Key benefits

Expert support for decisions and delivery

Data-driven decision making

Our experts analyze talent processes, policies, and trends to uncover opportunities for impact.

Tailored expert guidance

Work through decisions about hiring, retention, leadership development, and organization design with an experienced advisor.

Advising and fractional leadership

Bring an expert into your team’s work to help prioritize initiatives, develop materials, and support implementation.

Sustainable growth & progress

Build a strategy that evolves with your organization’s structure and workforce needs.

Our approach

How advising works

Set priorities together

Start with the decisions and challenges your team is facing. Your advisor helps interpret workforce findings, identify where more listening is needed, and focus the work on the priorities that matter most.

Explore employee experience

Benchmarking & analytics

Your advisor starts from what Surface already shows about your workforce and how it compares with peers, then helps you decide what it means for your organization and what to do next.

Explore people intelligence

Embedded strategy & advisory support

Work with a dedicated senior advisor through regular meetings, working sessions, and project work between conversations. Set goals and deliverables together, then adjust the focus and cadence as your priorities change. Your advisor can join existing team meetings or meet separately with you.

Coaching for the leaders carrying the work

Give leaders a thought partner to work through specific challenges and practice new behaviors. Inclusive Leadership Coaching connects assessment findings to an action plan with goals, measures, and timelines, with summaries and resources to support progress between conversations.

Explore leadership development

How an engagement can run

Surface produces the work. Your advisor helps you drive lasting change.

Draft a parental policy update
Update our parental leave policy so we’re competitive for talent.
Let’s update your parental leave policy. I’ll start by reviewing your current policy and benchmarking it against peers.
Scanning Company HandbookDone
Pulling peer benchmarksDone
ReasoningDone
Great, I have enough context to move forward. I’m now generating a tailored plan based on your policy, your uploaded data, and benchmarks from similar companies.
Parental leave policy update · draft• Primary caregivers: 16 weeks fully paid (peer median 14).• Secondary caregivers: 8 weeks fully paid (peer median 6).• Phased return: 4 weeks at 80% schedule, full pay.
Ask Surface a question
Paradigm ExpertI’ve reviewed the draft produced by Surface. Two things to settle before Thursday’s leadership meeting: how teams cover for people on leave, and what we say to anyone on leave today.
Week 2Leadership alignment session
Weeks 3–8Manager briefings on coverage and the rollout
OngoingYour embedded expert, every month
Grubhub

Case study

Grubhub Delivers Impact Through Paradigm Partnership

Read Case Study

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