Strategy & Insights
We partner with clients to design effective, data-driven diversity and inclusion strategies. By embedding inclusion and equity into organizational systems, processes, policies, and culture, we help clients build best-in-class cultures that attract and sustain a diverse workforce.
We start by conducting an assessment to identify an organization’s unique strengths and opportunities. We use quantitative data to pinpoint where barriers exist, conduct qualitative research to understand why they exist, and then create a tailored strategy to increase diversity, promote equity, and foster inclusion. Our assessments consider the entire employee lifecycle, evaluating how an organization Attracts, Selects, Develops, and Retains its workforce.
The first step to developing a strong workforce is attracting a diverse pool of candidates. Creating a culture where everyone has the opportunity to be successful, and communicating that culture to prospective employees, is critical to attracting candidates from a wide range of backgrounds. In our ATTRACT Assessment we analyze applicant data, evaluate language and messaging on the career site and in job descriptions, and assess partnerships and sourcing strategies to uncover opportunities to more effectively attract and engage a diverse candidate pool.
Once candidates have applied for a role, barriers like an unstructured hiring process and unconscious bias can limit their success in the process, or can lead them to be less interested in accepting an offer. Our SELECT Assessment analyzes pass-through rates at each stage of the hiring funnel and evaluates the hiring process end-to-end to assess how decisions are made at each stage. By ensuring a fair, effective hiring process, our clients make better hiring decisions while amplifying the impact of efforts to attract a diverse candidate pool.
Once employees are in the door, it’s important to design fair, effective processes to grow and develop them. Our DEVELOP Assessment evaluates employee development and advancement processes, including onboarding, training and development programs, mentorship and/or sponsorship programs, performance evaluation processes, and promotion processes. We analyze data to identify barriers and use qualitative research to uncover what is driving those barriers.
Designing a culture that empowers all employees to be successful, and where everyone can bring their full identities to work, is essential to engaging and retaining a diverse workforce. Our RETAIN Assessment includes a robust analysis of the organizational climate and how employees from all backgrounds perceive that climate. We analyze benefits, policies, and norms, as well as the multitude of other factors that contribute to fostering inclusive and equitable cultures.
We collaborate with clients to drive successful implementation of diversity and inclusion strategies. Drawing on expertise in change management, communications, and process design, we operate as an extension of our clients’ teams to accelerate strategic execution.
Leadership & Employee Support
We partner with clients to drive accountability from the top while supporting grassroots efforts. We advise CEOs, executives, and boards on organizational philosophy and accountability; coach D&I practitioners on execution; and support employees in creating and sustaining effective employee resource groups and councils.
We build programs that support diversity and inclusion efforts, including onboarding, apprenticeship, and mentorship programs. We also support clients in refining existing efforts, such as manager and mentor training, to integrate intentional inclusion into the program design and execution.
Data Science & Analytics
We offer a range of analytics services, including pay equity analyses, measuring inclusion through surveys and focus groups, benchmarking, and development of diversity dashboards. Paradigm’s data science team has world-class expertise and proprietary algorithms for analyzing and deriving insights from people data.
We redesign talent acquisition and talent management processes to boost equity and embed inclusivity. We have expertise designing interviewing, performance management, promotion, calibration, and compensation processes.
We craft and refine internal and external D&I communications. From employee newsletters and all-hands events to public diversity reports, we enable clients to communicate their efforts authentically and effectively.
We train employees, managers, and C-level executives on strategies to cultivate more diverse, inclusive organizations. We offer workshops on Unconscious Bias, Growth Mindset, Inclusion & Belonging, and Inclusive Leadership. All of our workshops are action-oriented and grounded in decades of social science research.
Unconscious bias is a significant barrier not only to diversity and inclusion, but to effective decision-making, team collaboration, and management. Beyond just raising awareness about unconscious bias, Paradigm’s unconscious bias training motivates employees to engage in specific, effective behaviors for managing bias. By training participants to recognize and manage unconscious bias, we aim to create more effective leaders, more productive teams, and a more inclusive organizational culture.
A “growth mindset” is the belief that abilities and talents are malleable rather than fixed traits. Research shows that many of the qualities of effective leaders—pushing yourself, taking risks, and staying resilient in the face of setbacks—are more common in people with a growth mindset. A growth mindset also helps companies build more inclusive organizations. Our growth mindset workshops teach participants about the impact of a growth mindset, how to foster a growth mindset in oneself and others, and how to infuse a growth mindset into company culture.
Inclusion & Belonging
A wealth of research supports the value of designing inclusive organizations. When people don’t feel like they belong, they typically do one of two things: either they leave the organization, or they cover up their differences and try to assimilate. As a result, organizations miss out on important perspectives, social networks, and creativity. Our inclusion and belonging workshops share research on the importance of inclusion and belonging and provide strategies employees can use to cultivate a sense of inclusion and belonging in their environment.
Inclusive leadership is effective leadership. It is critical to leading innovative teams where everyone is empowered to do their best work. In this training we equip managers and leaders with the knowledge and skills they need to build inclusive, high-performing teams. The training is organized around the four pillars of Paradigm's Inclusive Leadership Framework: Belonging, Voice, Fairness, and Growth. Each has a significant impact on employees' experiences of inclusion, and can be influenced by managers and leaders.