Strategy & Insights
We partner with clients to design effective, data-driven diversity and inclusion strategies. By embedding inclusion and equity into organizational systems, processes, policies, and culture, we help clients build best-in-class cultures that attract and sustain a diverse workforce.
We use quantitative data to assess where barriers exist, conduct qualitative research to uncover why they exist, and then design tailored strategic plans to achieve measurable impact. Our Strategy & Insights services include:
Comprehensive Assessment & Strategy
In most companies, barriers to diversity and inclusion don’t manifest only in hiring or culture. They exist across the employee lifecycle — in how the organization attracts, selects, develops, and retains its workforce. We conduct comprehensive assessments designed to uncover barriers across the employee experience, and pinpoint which barriers are having the most significant impact on diversity and inclusion outcomes. We then craft comprehensive strategies that enable organizations to streamline, structure, and prioritize their efforts, driving progress immediately and sustaining impact long-term.
Culture Assessment & Strategy
Designing a culture that empowers all employees to be successful and bring their full identities to work is essential to attracting, growing, and retaining a diverse workforce. To understand how employees from all backgrounds experience and perceive the organizational culture, we use Paradigm’s proprietary Inclusion Survey, then conduct interviews and focus groups to bring the survey data to life. We provide clients with actionable insights and specific strategies for cultivating a culture of inclusion and belonging, where everyone is empowered to do their best work.
Hiring Assessment & Strategy
Attracting and hiring candidates from a wide range of backgrounds is a critical step in building a diverse organization, but recruiting and interviewing practices can unintentionally set companies up for failure. We analyze companies’ end-to-end hiring processes to uncover key barriers to diversity, from sourcing strategies that fail to cast a wide net to interviewing practices that enable biased decision-making. Guided by data, we then provide actionable insights and specific strategies to address identified barriers and produce measurable change.
Pay Equity Analysis
Pay equity isn’t just a legal requirement — it’s the right thing to do. Pay disparities impact individuals, families, communities, and our national economy. They also undermine important business outcomes. Our approach to analyzing pay equity goes beyond the gender paygap—we take a comprehensive consideration of the many factors and processes that influence compensation for all demographic groups. Once we’ve identified barriers, we can recommend systemic changes to ensure our clients are not only fixing today’s gaps, but are building a more inclusive, equitable organization long-term.
Data science is at the core of all our Strategy & Insights work, and we offer a range of standalone analytics services, including benchmarking, text analysis, and development of diversity dashboards. Paradigm’s Data Science and Research team has world-class expertise and has developed proprietary algorithms for analyzing and deriving insights from people data.
We collaborate with clients to drive successful implementation of diversity and inclusion strategies. Drawing on expertise in change management, communications, and process design, we operate as an extension of our clients’ teams to accelerate strategic execution.
We partner with clients to drive accountability from the top while supporting grassroots efforts. We advise CEOs, Executives, and Boards on organizational philosophy and accountability, and coach HR, Talent, and D&I practitioners on effective execution.
Employee Resource Group Support
We support employees in creating and sustaining effective employee resource groups (ERGs/BRGs) and councils. We lead chartering exercises to set groups up for success early on, advise on goals and group structure, and support the implementation of programmatic efforts.
We build programs that support diversity and inclusion efforts, including onboarding, apprenticeship, and mentoring programs. We also support clients in refining existing efforts, such as manager and mentor training, to integrate intentional inclusion into the program design and execution.
We redesign talent acquisition and talent management processes to boost equity and embed inclusivity. We have expertise designing interviewing, performance management, promotion, calibration, and compensation processes.
Diversity & Inclusion Communications
We craft and refine internal and external D&I communications. From employee newsletters and all-hands events, to public diversity reports, we enable clients to communicate their efforts authentically and effectively.
Watch: Growth Mindset at Work
Mindsets – beliefs about the nature of personal attributes like intelligence, talents, and abilities – can influence people’s success in many areas of life including work. Learn how to foster a growth mindset in your organization for increased innovation and performance.
We train employees, managers, and C-level executives on strategies to cultivate more diverse, inclusive organizations. Our workshops include Managing Unconscious Bias, Belonging, Growth Mindset, and Inclusive Culture. All of our workshops are action-oriented and grounded in decades of social science research.
Managing Unconscious Bias
Unconscious bias is a significant barrier not only to diversity and inclusion, but to effective decision-making, team collaboration, and management. Beyond just raising awareness about unconscious bias, Paradigm’s unconscious bias workshops motivate employees to engage in specific, effective behaviors for managing bias. By training participants to recognize and manage unconscious bias, we aim to create more effective leaders, more productive teams, and a more inclusive organizational culture.
A “growth mindset” is the belief that abilities and talents are malleable rather than fixed traits. Research shows that many of the qualities of effective leaders—pushing yourself, taking risks, and staying resilient in the face of setbacks—are more common in people with a growth mindset. A growth mindset also helps companies build more inclusive organizations. Our growth mindset workshops teach participants about the impact of a growth mindset, how to foster a growth mindset in oneself and others, and how to infuse a growth mindset into company culture.
A wealth of research supports the value of designing inclusive organizations. When people don’t feel like they belong, they typically do one of two things: either they leave the organization, or they cover up their differences and try to assimilate. As a result, organizations miss out on important perspectives, social networks, and creativity. Our belonging workshops share research on the importance of belonging and provide strategies employees can use to cultivate a sense of belonging in their environment.
An inclusive culture is an effective culture. We use our proprietary Inclusive Leadership Framework—organized around Objectivity, Belonging, Voice, and Growth—to help companies proactively foster inclusion at every level of their organization. Our Inclusive Leadership workshops equip managers and leaders with the skills they need to build and sustain an inclusive culture: we facilitate a discussion on key barriers to inclusion that leaders have a unique opportunity to influence, and specific leadership behaviors they can adopt to establish inclusive norms and drive equitable outcomes. Our Inclusive Workplace workshops are designed for all employees: we equip participants with the knowledge and skills they need to contribute to an effective culture where people from all backgrounds can thrive.