Our Philosophy

We believe that with the benefit of diverse perspectives, our clients will design better products, deliver better services, and build a better world. We take a data-driven approach and draw on behavioral science research to design effective diversity and inclusion strategies.

Our Team

Joelle Emerson

Founder & CEO

Joelle partners with leaders of some of the world's most innovative companies to consult and advise on diversity and inclusion strategies. She has written extensively about diversity, inclusion, and unconscious bias, and her work has been featured in The Wall Street Journal, The New Yorker, Fortune, Fast Company, Business Insider, and several other outlets. In 2015, Joelle was named to Vanity Fair’s “next establishment” list for being one of the “most ambitious, innovative, disruptive entrepreneurs” of the year.

Before founding Paradigm Joelle was a women's rights employment lawyer. As a Skadden Fellow at Equal Rights Advocates, she represented women in gender discrimination and sexual harassment litigation, and she advocated for local, state, and federal policies to ensure equal pay and other workplace protections for women. Joelle's legal background highlighted for her the consequences that can result from companies failing to consider diversity and inclusion early, and inspired her to found Paradigm. Joelle is a graduate of Stanford Law School.

Pronouns: She/her

Dyan Ludeña Ferraris, PhD

Project Manager

Dyan combines years of consulting experience with academic training as a social scientist to bring a scientist-practitioner approach to diversity and inclusion. She is an expert on the role of unconscious bias at work, and how stereotypes impact organizational rewards. She also has expertise in group and team dynamics, social identity, stereotype threat, and organizational change. Before joining Paradigm, Dyan ran an Organizational Development consulting practice focused on identifying and alleviating unconscious bias, conducting qualitative and quantitative research, survey design, and psychometric validation.

Dyan’s work has been featured in the Academy of Management and the Journal of Neurosurgery. She holds a Ph.D. in Social-Organizational Psychology from Columbia University Teachers College, and a B.A. in Psychology and Complex Organizations from Mount Holyoke College.

Pronouns: She/her

Camille French

Operations Associate

Camille brings years of program coordination experience to supporting Paradigm’s CEO, Partners, and Director of Operations. In Camille’s previous roles at the U.S. Department of State and the World Bank Group, she developed expertise in balancing the hectic demands of scheduling, correspondence, travel, and event coordination. She understands the importance of maximizing team efficiency and loves building, improving, and reimagining policies and procedures in order to ensure seamless business operations.

Camille is extremely passionate about combating gender bias, driving the economic development of disenfranchised communities throughout the world, and social justice. Camille graduated from Spelman College with a Bachelors of Arts in International Affairs with concentrations in Women’s Studies and Economics.

Pronouns: She/her

Rachel Herter

Senior Consultant

Rachel brings years of experience translating psychology research into actionable practices, with a focus on growth mindset – the belief that our abilities and intelligence can grow and improve. At Paradigm, Rachel’s work focuses on developing safe, motivating, and engaging work cultures to increase diversity and inclusion.

Before Paradigm Rachel worked for PERTS, an applied research center at Stanford University. At PERTS, Rachel designed professional development courses and resources for educators, led growth mindset workshops, and partnered with various organizations and educators to develop psychologically wise materials and classroom strategies. Rachel has expertise in qualitative research, including focus groups, and has coordinated research involving over 10,000 students. Rachel holds a B.A. in Psychology and Gender and Women’s Studies from Bowdoin College.

Pronouns: She/her

Natalie Johnson


Natalie leverages years of tech industry experience and an organizational psychology background to design and execute innovative diversity strategies. As a former People Analyst at Google, Natalie developed and analyzed a wide range of diversity initiatives.

Natalie is an expert in unconscious bias, from analyzing potential bias in companies’ people processes to training employees and managers on how to manage and mitigate bias. Natalie was one of the original facilitators for Google's unconscious bias training, and has led hundreds of unconscious bias workshops for thousands of employees around the world.

Natalie’s work has been featured in the Huffington Post, and she has been cited as a diversity and inclusion expert by USA Today and Times of India. She serves on the Board of Directors for Friendfactor, a San Francisco-based LGBT nonprofit organization. Natalie holds a master’s degree in Organizational Psychology from Columbia University Teachers College. In addition to her work at Paradigm, Natalie is the co-founder and Head of Product at Bottle Bracket, a San Francisco-based wine club.

Pronouns: She/her

Angela Ju


Angela brings years of strategic communications and reputation management experience to diversity and inclusion. She has helped numerous Fortune 500 technology clients redefine their diversity and inclusion strategies through extensive qualitative research, partnership identification and evaluation, and solutions to refine messaging. Angela has also supported clients in uncovering gaps in diversity and inclusion initiatives, and developing strategies to address those shortcomings. In addition to her broader consulting work at Paradigm, Angela acts as a thought partner to our clients in developing effective internal and external communications related to their diversity and inclusion strategy.

Prior to joining Paradigm, Angela worked for a global PR firm, where she developed strategies for clients to connect with key audiences, elevate their brands, and navigate crises. Angela holds a bachelor’s degree in English and Journalism from the University of North Carolina at Chapel Hill.

Pronouns: She/her

Megan Kollar Dwyer


Megan combines years of experience in the tech industry and a teaching background to develop, execute, and iterate diversity and inclusion strategies at Paradigm. She loves to learn, strives to always maintain a growth mindset, and enjoys building strategic relationships with clients in order to deliver innovative, personalized trainings and design high-impact initiatives.

Before coming to Paradigm, Megan worked at Coursera where she partnered with top universities to increase access to high-quality education across the globe. She designed the company's first Social Impact Campaign and worked with partners to create over 150 courses and 3 online degrees. Megan also helped launch Coursera for Refugees which has served over 10,000 refugees since 2016. As an early employee, Megan developed Coursera’s first D&I processes and Employee Resource Groups, built out the company’s executive support framework for D&I programs, and launched a variety of data-driven inclusion initiatives.

Megan holds a master's degree in Education from Stanford University and began her career as a classroom teacher - first internationally in Kyetume, Uganda and then in Oakland, CA. Megan is trained in culturally responsive classroom management, teaching for social-justice curriculum, GLAD strategies for language learners, and APRICOT language acquisition for Autism Spectrum Disorders. Megan leverages this experience and training to inform her work at Paradigm.

Pronouns: She/her

Sean Malahy, PhD

Data Scientist

As a Data Scientist, Sean uses his statistical background to delve into organizational data and provide a detailed picture of employees’ experiences, as well as companies’ diversity realities, and progress towards diversity goals. Sean uses his research and theoretical training to make recommendations for evidence-based changes to organizational culture, process, and structure. He gained experimental and analytical expertise from the PhD program at Stanford’s Graduate School of Business, where he designed and executed experimental work in the areas of organizational behavior and social psychology, focusing especially on diversity, ethics, and relationships in work environments.

Before joining Paradigm, Sean was a PhD fellow at Stanford’s Center for Philanthropy and Civil Society. At PACS, he worked with scholars from economics, sociology, political philosophy, and law to develop a better understanding and application of research to meet the needs of civil society. His experience instilled a passion for using multidisciplinary research and data analytics to address issues of justice and fairness in society.

Pronouns: He/him

Aimy Ngo

Director of Strategy & Operations

Aimy is an expert in business development, strategic growth, and operations. As Paradigm’s Director of Operations, she’s focused on growing our impact with existing clients while expanding our work to new industries, organizations, and geographic regions. Aimy developed operational expertise as a consultant at the Accenture Innovation Center in London and at Accenture Strategy, where she delivered strategic initiatives across multiple Global 500 and FTSE 100 companies. Aimy has spearheaded major business partnerships and implemented innovative programs in areas of enterprise technology, customer relationship management, and business policies. She has designed and led dozens of C-Suite workshops for major brands focused on human resource development, operational excellence, sustainability, and customer strategy.

Aimy is passionate about women’s rights and youth mentorship. She has led various inclusion-focused workplace initiatives, ranging from International Women’s Day events to local partnerships, and she spends her free time mentoring youth at organizations such as Publicolor and Young Enterprise. Aimy holds a master’s degree in Political Philosophy from King’s College London.

Pronouns: She/her

Carissa Romero, PhD


Carissa manages Paradigm’s consulting team and leads our work with clients from a range of industries, including technology, financial services, publishing, and law. She has spearheaded Paradigm’s work with companies like Lyft, The New York Times, and Zillow Group, leading trainings, assessments, and consulting projects. Carissa’s work is focused on applying psychological research to solve real-world problems, and she is a leading expert in fixed and growth mindsets - people’s beliefs about the nature of talents and abilities. Before joining Paradigm Carissa co-founded PERTS, Stanford University’s applied research center on mindsets, where she translated research into advice and tools to improve academic achievement across the country. At Paradigm, Carissa uses her expertise to transform companies’ diversity and inclusion initiatives.

Carissa’s work has been featured in dozens of media outlets, including The New York Times, Harvard Business Review, The Wall Street Journal, and Education Week, and she has spoken at various conferences, including AtlanticLIVE, TechCrunch Disrupt, and Harvard Business School’s Gender and Work Symposium. Carissa is a member of Stanford University’s Mindset Scholars Network and was named to Forbes 30 Under 30 list in 2016 for her innovative work on growth mindset. She holds a Ph.D. in Psychology from Stanford University.

Pronouns: She/her

Amy Silva


Amy brings a background in public policy and grassroots advocacy to Paradigm’s diversity and inclusion work. Her research at the nonprofit Children Now assessed racial and ethnic opportunity gaps for children throughout the state of California, and worked with policy makers and leaders to drive change. Through her work with California Coalition of Women Prisoners, Amy worked closely in grassroots efforts to gain a fuller understanding of how systemic and institutional racism undermine diversity and inclusion in society. At Paradigm, Amy supports our Consulting team in designing and implementing effective diversity and inclusion strategies.

Amy holds a bachelor's degree in Sociology from the University of California, Santa Barbara.

Pronouns: She/her

Bahareh “Berry” Soltani


Berry brings years of experience as a research-practitioner partnering with organizations to design and implement fair, objective, and inclusive talent management strategies. At Paradigm, she uses her expertise in translating research to practice to inform companies’ diversity and inclusion initiatives. Berry is an expert in psychometrics, from analyzing organizational data and systems to partnering with leaders and other stakeholders to initiate changes to talent measurement strategy and processes. Before joining Paradigm Berry was a Consultant at CEB (now Gartner), where she worked with organizations from a wide range of industries to address various employee assessment needs across the talent management lifecycle. These included defining talent requirements, designing legally defensible assessment solutions, and conducting talent reviews to inform workforce planning decisions and initiatives.

Berry holds an M.S. in Industrial-Organizational Psychology from San Diego State University. She also completed intercultural competency studies at the University of Osnabrück in Germany and at an SDSU-extension in Athens, Greece. She has presented both academic and practitioner-oriented research at national meetings of the Society for Industrial and Organizational Psychology (SIOP). In addition to her work at Paradigm, Berry volunteers as a global communications lead at CULTURE LABx, a non-profit organization focused on cultivating conversations on organizational culture and the future of work.

Pronouns: She/her

Ada Thatcher-James


Ada brings a research background and a wealth of teaching experience to Paradigm’s diversity and inclusion work. Ada honed her research skills at the Stanford Social Psychological Answers to Real-world Questions (SPARQ) Lab, where she used research methodologies and data analysis techniques to develop scientifically tested fixes to real-world problems. At Paradigm, Ada applies her research expertise to analyze companies’ hiring, performance, and promotion practices and propose strategies to mitigate unconscious bias.

Ada also gained years of teaching experience at Stanford, where she served as a guest lecturer and won the 2016 Stanford Zimbardo Teaching Award. Ada is particularly passionate about organizational education, and leverages her teaching expertise to design and deliver dynamic, high-impact trainings to employees, managers, and leaders. Ada holds a master’s degree in Social Psychology from Stanford, where she received the Robert B. Zajonc award for her research thesis focused on unconscious biases in the courtroom.

Pronouns: She/her

Erin L. Thomas, PhD


Erin is an award-winning diversity researcher and practitioner. She leads the Paradigm Chicago office, where she is responsible for expanding impact in the Midwest and among Fortune 500 clients. Erin brings a distinct mix of research expertise and applied diversity and inclusion (D&I) practitioner experience to Paradigm, where she collaborates with executives at the world’s most innovative companies to generate strength from diversity. Her research on intersectionality and social invisibility has received recognition and funding from organizations including the National Science Foundation, the Robert Wood Johnson Foundation and the American Psychological Association. In 2014, she was honored by the Association for Women in Science-Chicago for her D&I advocacy.

Before joining Paradigm Erin led D&I at Grant Thornton LLP and the US Department of Energy’s Argonne National Laboratory. In these capacities, she designed and executed transformational D&I strategies, introduced and enhanced work-life policies and benefits, and established and managed business resource groups. Her work has resulted in employer recognition from Forbes, The New York Times, Human Rights Campaign, Society of Women Engineers, vault.com, Working Mother, National Association for Female Executives, The Parkinson Council, and Equal Opportunity Magazine. Erin holds a Ph.D. and M.S. in Social Psychology and a B.A. in Psychology and International Studies from Yale University.

Erin volunteers at several of Chicago’s nonprofit boards and committees including the Chicagoland Business Leadership Network, an organization focused on the inclusion of people with disabilities, and Society for Human Resource Management-Chicago’s Diversity Committee.

Pronouns: She/her

Pin-ya Tseng


Pin-ya develops and facilitates Paradigm’s high-impact trainings, drawing from years of experience in psychological research, teaching, and leadership development. She designs trainings and leads workshops that are tailored to clients’ needs and that promote learning, while fostering more diverse and inclusive organizations.

Before joining Paradigm, Pin-ya was an organizational consultant, where she conducted in-depth assessments of executive-level clients, focusing on behavioral strengths and opportunities, business challenges, and team dynamics. Pin-ya holds a master’s degree in Social Psychology from the Ohio State University, where she taught undergraduate courses in psychology and scientific writing. She has presented research at the Society of Personality and Social Psychology national conference, as well as at other academic forums.

Pronouns: She/her

Katherine Ullman

Data Scientist

As a Data Scientist, Katherine uses her computational and statistical background to uncover patterns in organizational data and paint an evidence-based picture of companies’ demographic and cultural realities, as well as the main hurdles to achieving diversity goals. Katherine draws on conceptual and technical expertise to make data-driven strategic recommendations for changes to organizational systems and processes.

She developed this expertise at the Management of Organizations PhD program at UC Berkeley’s Haas School of Business, where she was trained as a computational sociologist. Katherine’s research at Haas focused on gender, labor market inequality, and entrepreneurship. Prior to Haas, Katherine worked as a Program Associate for the Center for WorkLife Law at UC Hastings where she worked to disseminate social science research on gender bias. Katherine has master’s degree in Business Science from Haas.

Pronouns: She/her

Tash Wilder, Ph.D.

Senior Consultant

Tash weaves together industry experience, organizational psychology research, and a strong personal commitment to social justice to design workplace cultures that are inclusive and supportive of all employees. Before joining Paradigm, they spent several years coaching executives to improve employee engagement and well-being, with an emphasis on working across cultures. Tash's research examines the conditions that support workplace cultures of compassion and respect, as well as how employees from underrepresented groups experience these cultures.

Tash is passionate about bridging the divide between scientific research and practical application, and is skilled in utilizing creative methods to bring these disparate worlds into conversation with one another. Tash teaches cognitive science to future designers at the California College of the Arts (CCA) and holds a PhD in Positive Organizational Psychology from Claremont Graduate University.

Pronouns: They/them

Heather Williams-Lott

HR Manager

Heather leverages over 15 years of human resources experience to advise and support Paradigm’s leadership team on employee benefits, payroll, compliance, people development, and internal processes. She is dedicated to helping Paradigm build an inclusive environment where people from all backgrounds can belong, and where everyone is empowered to do their best work.

Prior to Paradigm, Heather was a Senior HRBP at Donor Network West, a non-profit organization whose mission is to save and heal lives through organ and tissue donation. Heather has HR experience across a number of industries including financial services, healthcare, and market research, to name a few. She has led significant improvements to benefits programs, recognition initiatives, and internal people processes across a number of organizations which has resulted in impactful, measurable outcomes.

Pronouns: She/her

Aya Yagi


Aya approaches diversity and inclusion through an interdisciplinary perspective, drawing on experience in the arts, education, and social sciences. She honed her research skills at Research for Action, an education nonprofit that focuses on education reform initiatives for traditionally underserved students, and at the University of Pennsylvania Sociology Department as a research assistant. Aya is especially interested in using qualitative research to surface important stories and themes that help companies understand barriers to inclusion. At Paradigm, Aya supports our Consulting team in designing and implementing effective diversity and inclusion strategies, and in designing high-impact training.

Aya holds a master's degree in Education, Culture and Society from the University of Pennsylvania Graduate School of Education, and a bachelor’s degree in French and Music from Stanford University.

Pronouns: She/her

Our Values


Organizations have the power to drive lasting impact on the world around them. By helping companies become more diverse, inclusive, and equitable internally, we aim to produce positive change externally. We prioritize impact in the clients with whom we partner and the projects we choose.


While many companies face similar challenges, each has unique strengths and areas of opportunity. The context, culture, and norms of an organization matter - they inform our understanding of barriers and choice of strategies. Rather than applying purported best practices, we work with each client to identify and design the strategies and tools that will be most effective for their organization.


Effective diversity and inclusion strategies are grounded in quantitative and qualitative data and informed by thoughtful research. We let data define effective practices, use research to guide our approach, and measure the effectiveness of our work.


Creating diverse and inclusive teams is both a moral and a business imperative. Treating employees fairly while empowering everyone to do their best work is the right thing to do. It’s also critical to building effective, high-performing teams. Just as we believe diversity and inclusion will make our clients stronger, we know that bringing together people who come from different backgrounds, have different life experiences, and hold different perspectives will make our own team better.


We believe that people and organizations can grow and change. To foster a growth mindset internally and with our clients, we encourage setting bold and challenging goals, taking thoughtful risks, communicating openly about mistakes and failures, and giving honest, candid feedback. We value learning and growth over perfection.

Join the Team

If you're passionate about taking an innovative approach to diversity, we want to hear from you! Email us your resume at work@paradigmIQ.com.

Director of Marketing & Communications

We’re looking for someone to help us share our mission and expand our impact. In this role, you will craft a marketing strategy that raises awareness about Paradigm across industries and ultimately helps companies turn ambition into action.

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Consultant, Diversity & Inclusion Strategy

We’re looking for a Consultant to plan, manage, and execute high-impact engagements for clients, while partnering with potential clients to identify needs and design solutions. In this role, you will work with clients on all aspects of their diversity and inclusion strategy, ultimately helping companies drive meaningful change.

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Data Scientist

We’re looking for a Data Scientist to join our team, leading analyses of people-related data and providing analytical support on a number of projects. Are you passionate about using data to help companies become more inclusive? Our data science team is the place for you.

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Instructional Designer

We’re looking for an Instructional Designer to own the design and development of high-quality, scalable training programs to meet the needs of our growing client base. This includes building out our online training program offerings from the ground up. In this role, you’ll work closely with Paradigm’s leadership team and subject matter experts to develop an entirely new aspect of our business while helping us continuously improve our existing training content.

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2018 Data Science Fellowship

We’re looking for a Data Science Fellow to join our team for 10-12 weeks, leading analyses of people-related data and providing analytical support on a wide range of projects. You'll work with our Data Science & Research team to design and implement new studies, analyze data, and report on results of research initiatives to a business audience.

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Chief of Staff

We’re looking for a Chief of Staff to advise our leadership team on growth initiatives and process improvements, and execute on key strategic initiatives. You'll work closely with our CEO and Director of Strategy & Operations to help us achieve our goals and make greater impact with clients.

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